Have a question? Look through these FAQs first!
If you have any questions, start with these FAQs. If your question isn't answered below, scroll down to shoot us your question through the form provided.
How do I receive my meals?
Meals will be received in a refrigerated container. This packaging keeps your meals fresh and is not frozen!
How many meals are included in the chilled bag?
Depending on the meal plan you have enrolled in the number of meals will vary, this information will be provided by the account manager upon subscription.
What do I do with the chill bag that I have received?
Chilled bags should be returned back to the driver once the next day chilled bag is received.
How do I heat my meals?
Microwave: The meals are packaged in microwave safe containers. meals can be warmed in 2–3
minutes on a high setting. We always recommend placing food in a glass or ceramic container when heating.
Conventional Oven: Transfer meal to an oven safe dish and heat for 15 minutes at 350˚ or until
desired temperature is reached.
What kind of ingredients do you use in the meals?
All our ingredients are natural, and we use the highest quality.
Do you offer customized meal plans? Likes/dislikes, amount of protein, carbs, fats, and so on?
Yes! Call us at 0565502777 or 0505588069 for any modifications. We can eliminate any dislikes within a meal and replace it with another ingredient. In addition, we can accommodate a variety of customizations based on the amounts of carbs, proteins, and fats which you need for your program.
When will I get my food?
Delivery time is between 7-10 PM and will remain consistent with the time of the first delivery.
What do I do after receiving my delivery?
Upon receiving your delivery, refrigerate your meals packs as soon as possible to use them for the next day.
Can I hold my subscription for some time?
Yes, if you let us know 2 days in advance we can accommodate your request free of charge, the maximum number of days that a member can maintain on hold is 2 weeks. Exceeding this period may induce no refunds to membership cancelation.
Can I cancel my subscription?
Yes, you can cancel your subscription, and a 25% admin fee will be charged on the refunded amount.
Is there a delivery charge?
There is no delivery charge, and it is for free.
When will I be billed?
You will be billed once you place an order.
Payment can be done online through our website or paying cash once you receive your first order.
What are the minimum number of days for subscription?
The minimum period for subscription is 1 Week.
Expect the very best.
Whether you're a new mom, a busy professional, a regular weightlifter, or an athlete in training, we've got you covered!
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